Responsible Gaming

Gaming Should Be Entertainment

Gambling should only be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Casino games are designed with a house edge, meaning the odds always favour the casino in the long term. Only gamble with money you can afford to lose, and never chase losses or use gambling as an investment strategy.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to participate in online casino gaming. It is illegal for anyone under the legal age to gamble. If you are accessing this site, you confirm that you meet the legal age requirement in your country.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. If you recognise any of these warning signs in yourself or someone you know, seek help immediately:

• Chasing losses by gambling more to recover money you've lost
• Hiding or lying about the amount of time or money spent gambling
• Gambling with money needed for essential expenses (rent, bills, food)
• Neglecting family, work, or other responsibilities due to gambling
• Feeling anxious, irritable, or depressed when not gambling
• Needing to gamble with increasing amounts to achieve the same excitement
• Unsuccessful attempts to reduce or stop gambling
• Using gambling to escape problems or negative emotions
• Borrowing money or incurring debt to fund gambling
• Loss of interest in hobbies or activities you previously enjoyed

Self-Help Tools and Protections

Most responsible online casinos provide tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose over a specific timeframe
• Reality Checks: Receive regular reminders during your gaming session about how long you've been playing and how much you've wagered
• Session Time Limits: Automatically end your gaming session after a set duration
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing casino platforms
• Account Closure: Request permanent closure of your account if needed

Take advantage of these tools and use them proactively to protect yourself and maintain healthy gaming habits.

Support Organizations in New Zealand and Beyond

If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:

New Zealand

• Gambling Helpline NZ: Free phone and text support available 24/7. Call 0800 654 655 or text 8393 (free from most NZ mobile networks)
• Problem Gambling Foundation: Provides information, resources, and support. Visit their website or call for local services

International Support

• GamCare (United Kingdom): www.gamcare.org.uk — Free support and counselling for problem gamblers
• GamStop (United Kingdom): www.gamstop.co.uk — National self-exclusion scheme covering UK-licensed operators
• Gambling Help Online (Australia): www.gamblinghelponline.org.au — Confidential counselling and support
• Responsible Gambling Council (Canada): www.responsiblegambling.org — Resources and research on responsible gambling
• National Council on Problem Gambling (United States): www.ncpgambling.org — Information and referrals to treatment services

Take Action Today

If you are experiencing problems with gambling, please reach out for help immediately. There is no shame in seeking support — problem gambling is a recognized condition, and professional help is available and effective.

Contact the Gambling Helpline NZ today: 0800 654 655 (24/7, free and confidential) or text 8393

Remember: You are not alone, and recovery is possible with the right support.